To place an order on Turffa, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the instructions to enter your shipping information and payment details to complete your order.

Once an order has been placed, it immediately begins processing for shipment. Therefore, modifications or cancellations are not guaranteed. Please contact our customer support team as soon as possible if you need assistance with your order.

If you receive the wrong item or if your order is incomplete, please contact our customer support team with your order number and details of the issue. We'll work quickly to resolve the issue and ensure your satisfaction.

To initiate a return or exchange, please visit our Returns & Exchanges page on our website for detailed instructions. You may be eligible for a refund or replacement depending on the reason for the return and our return policy.

No, there is no minimum order value required on Turffa. You can purchase as little or as much as you'd like.

Some items may have quantity limits due to availability or other factors. You can check the product page for any restrictions on order quantity.

Yes, during the checkout process, you'll have the option to add a gift message to your order. Simply enter your message in the designated field, and we'll include it with your package.

We accept various payment methods, including credit/debit cards, COD, Apple Pay, and other secure payment gateways. You can select your preferred payment method during the checkout process.

Yes, we offer bulk ordering options for certain products. Please contact our customer support team for assistance with bulk orders or special requests.

We value your feedback! After receiving your order, you'll have the opportunity to leave a review and rate your shopping experience on our website or app. Your feedback helps us improve our services and offerings.